Every piece is handcrafted with care in the Pyrenees and shipped with love and intention. Because I work with both ceramics and living plants, I take special steps to ensure that your order arrives safely and beautifully.
🌍 Shipping Destinations
I currently ship to France, Europe, and select international destinations. If you're outside these regions and interested in a piece, feel free to reach out—we'll see what’s possible.
⏳ Processing Time
Each item is packed by hand with great care. Please allow 3–5 business days for your order to be prepared before shipping.
🚚 Shipping Methods & Carriers
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France: Colissimo, La Poste, or Mondial Relay
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EU countries: Colissimo International or UPS
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Rest of World: DHL or tracked international courier (plant-free shipping only, depending on customs regulations)
💸 Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. I always aim to offer the best rate with tracking and protection.
🌱 Packaging & Eco Care
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All packaging is plastic-free, using recyclable or compostable materials
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Live sedum plants are shipped either bare-root or in dry soil (depending on destination and regulations)
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Ceramics are cushioned and double-boxed when needed for safe transport
❗ Important Notes
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Live plants cannot be shipped to some countries due to customs restrictions
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If you are ordering from outside the EU, customs fees or import taxes may apply—these are the buyer's responsibility
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If your item arrives damaged, please contact me within 7 days with photos so I can help
If you have any questions about shipping or would like to send a gift, please email me anytime at jennie@greenlivinginfrance.com. I'm happy to work with you!